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District

Technology

Technology Department

Welcome to the Technology Department. 

The Technology Department is committed to maintaining a safe, secure, and efficient digital environment for students and staff. Our mission is to ensure the integrity of the district’s network, protect student privacy, and support educational technology needs. 

We are dedicated to safeguarding our students’ digital experiences while fostering a responsible use of technology.

 

Technology Services includes the following areas:

  • Apps/Website Approval Process

  • Cyber Security

  • Technology Guidelines

  • Technology Request Procedures

  • Internet Safety

 

Contact Us

Phone: (209) 869-4200
Non Staff Members: Please email ithelpdesk@riverbank.k12.ca.us for support.

Website / App Approval Process

In order to safeguard the district's network and to protect student information internet applications (commonly referred to as "Apps") may not be installed on district owned devices until they have been approved.  In addition, requests to unblock websites that are currently being blocked by the district's web filtering software must also go through the district's approval process.  The approval process is necessary, though not limited to, for the following reasons:

  • Apps and Extensions can have viruses or Malware embedded in them and it is critical that the IT Department vets them to ensure they aren't infected and potentially spread throughout the network.

  • When a user agrees to the terms of service when creating an account on a website or installing an App or Extension, they are entering into an agreement with that company as a representative of the district.  

  • To protect student privacy.  Terms of service and Privacy Policies must be reviewed so that student privacy isn't compromised.  To ensure COPPA compliance staff may not create student accounts on any website until that website has been approved.

Flowchart of how an app is approved

Technology Department

 

  Name Title/Duties
Headshot of Guadalupe Ruiz

Guadalupe Ruiz

IT Manager
Headshot of Michael Wilson

Michael Wilson

Help Desk Technician
 

Jesus Pelayo

Help Desk Technician